Terms of service

Terms & Conditions

Last Updated: August 15, 2026

Welcome to Glossie Boutique.

These Terms & Conditions govern your use of the Glossie Boutique website and your purchase of products through our online store.

By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.

1. About Glossie Boutique

Glossie Boutique is an online retailer offering skincare, body care, hair care, beauty products, bundles, gift sets, and related products.

Our website is operated through Shopify, which provides the e-commerce platform that enables us to sell our products and services online.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, specifications, and other information displayed on our website are accurate and up to date.

However:

  • Product packaging may differ from website images.

  • Manufacturers may update packaging, formulations, ingredients, or product information.

  • Colours and product appearance may vary depending on your device or screen.

  • Product availability may change without notice.

Customers should always review the product packaging and manufacturer's instructions before use.

3. Skincare & Beauty Disclaimer

Glossie Boutique provides beauty and skincare products and general product information. Our website content is not intended to constitute medical advice, diagnosis, or treatment.

Individual skin types and reactions vary. A product that works well for one person may not work the same way for another.

Customers should review product ingredients before purchase and use. If you have known allergies, sensitivities, medical conditions, or concerns regarding a product, consult an appropriately qualified healthcare professional before use.

Where appropriate, we recommend performing a patch test before applying a new skincare product.

Glossie Boutique does not guarantee that any product will achieve a particular cosmetic or skincare result.

4. Product Authenticity

Glossie Boutique aims to provide genuine products sourced through its selected suppliers and purchasing channels.

If you have concerns regarding the authenticity, condition, or conformity of a product received from us, please contact us promptly at glossieboutiquee@gmail.com.

5. Pricing

All prices displayed on the website are stated in Egyptian Pounds (EGP) unless otherwise indicated.

We make reasonable efforts to ensure pricing information is accurate. In the event of an obvious pricing error, we reserve the right to correct the error and contact affected customers before fulfilling the order, subject to applicable law.

Promotional prices, discounts, and offers may be subject to additional terms.

6. Orders

When you place an order, you are making a request to purchase the selected products.

An order is not considered finally accepted until it has been confirmed by Glossie Boutique, subject to product availability, payment confirmation, and applicable law.

We reserve the right to cancel or refuse an order where permitted by law, including where:

  • A product is unavailable.

  • There is an obvious pricing or listing error.

  • We reasonably suspect fraudulent or unauthorized activity.

  • The order contains inaccurate information.

  • Circumstances outside our reasonable control prevent fulfilment.

If we cancel an order after payment has been received, any applicable refund will be processed in accordance with applicable law.

 

7. Payment

Customers must provide accurate payment and billing information.

Payment processing may be handled through third-party payment providers. We do not intend to store full payment-card information on our own systems where payment is processed through such providers.

Your use of third-party payment services may also be subject to their own terms and privacy policies.

8. Delivery

Delivery is subject to our Delivery Policy.

By placing an order, you acknowledge that estimated delivery times may vary depending on destination, courier availability, order volume, public holidays, and circumstances beyond our reasonable control.

9. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy and applicable Egyptian consumer protection laws.

Nothing in these Terms & Conditions is intended to remove or restrict mandatory consumer rights.

10. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, product presentation, designs, icons, and other materials, is owned by or licensed to Glossie Boutique and is protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit website content without our prior written permission, except where permitted by law.

11. Website Use

You agree not to use the website:

  • For unlawful purposes.

  • To engage in fraudulent activity.

  • To interfere with the operation or security of the website.

  • To attempt unauthorized access to website systems.

  • To upload malicious software or harmful code.

  • To collect or misuse other customers' personal information.

  • In any manner that violates applicable laws or regulations.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, platforms, payment providers, social media platforms, delivery providers, or other websites.

Glossie Boutique is not responsible for the content, security, availability, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted, error-free, or continuous access.

The website may occasionally be unavailable because of maintenance, technical issues, updates, security measures, or circumstances beyond our reasonable control.

 

14. Limitation of Liability

To the maximum extent permitted by applicable law, Glossie Boutique will not be responsible for losses arising from events beyond our reasonable control or from misuse of products contrary to the manufacturer's instructions.

Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the Arab Republic of Egypt, without prejudice to any mandatory consumer protection rights that apply to customers.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Glossie Boutique
Email: glossieboutiquee@gmail.com